When do the snowplows get deployed and how long are they out?

The Borough monitors the National Oceanic and Atmospheric Administration's National Weather Service. If inclement weather is forecasted, a snow removal crew is activated to monitor and adjust to actual conditions. If there is a high probability of a snow event, a base crew will be mobilized to prepare equipment, etc. When the snow starts falling a full cadre will be deployed. This means we may have up to 5 snowplow operators on the streets. Crews remain on 12-hour shifts for 24-hour coverage until the storm is over. After the storm, the crews conduct "clean-up" operations to increase the passable lane and to make room for snow from future storms.

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1. When is it okay to park on my street during a snow event?
2. Whom may I call if I have a suggestion, complaint, or request?
3. Why did they plow only half of the street, and when will they plow the other half?
4. Why did the snowplow leave a ridge in front of my driveway, and why is it my responsibility to get rid of it?
5. What if they missed plowing my street?
6. Why don’t City drivers put the blades down and plow all the snow off down to the pavement?
7. It seems like we’re always plowed last. Why can’t we be first sometimes?
8. I am elderly or disabled and can’t shovel snow. What can I do?
9. Can the City’s snowplow operator plow my driveway if I am elderly, disabled, or not physically able to shovel?
10. Why does it take so long for my road to be plowed?
11. What if it snows on trash day?
12. When do the snowplows get deployed and how long are they out?
13. What if I have an emergency and can’t get out of my house?
14. How can citizens help during the snow season?